UKC Now Hiring: Director of Race Management

Organization Summary: Formed in April 2013 by two friends searching for genuine impact, Uncover KC (UKC) focuses on building bridges between those who want to improve their community and those who need help doing so. Since that launch, UKC has recruited over 70,000 volunteers and helped them complete more than 168,000 service hours, leading to $4.2 million in valued impact for local organizations. This collective impact is made possible through our civic engagement services and programs.

Position Summary: For this multi-site and multi-program organization, the Director of Race Management has an external facing role that oversees our volunteer management services and client relationships in the running community. There is a heavy emphasis on people skills, community outreach and establishing standards of performance across all services provided.

Job Type: Independent Contractor

Compensation: $500 for 20 hours of work per month (5 hours per week) plus $200 per race day

Responsibilities:
Volunteer Management Services

• Oversee recruitment, retention and recognition services for race clients in a timely manner.
• Lead community outreach for client events and projects.
• Manage weekly updates surrounding clients’ management needs.
• Schedule and manage recognition efforts including follow-up surveys, appreciation campaigns and possible events.
• Maintain evaluation procedures and service metrics.
• Update software processes and applications for clients or projects that need it.
• Work with the UKC vice-president of volunteer management to meet client needs.

Race Supervision

• Lead community outreach for client events and projects.
• Create and maintain accurate recruitment and volunteer databases.
• Schedule and lead volunteer training sessions.
• Manage weekly updates surrounding clients’ management needs.
• Send out follow-up surveys and appreciation communications.
• Maintain evaluation procedures and service metrics.

Team Leadership

• Attend event committee meetings if needed.
• Provide timely communications to assigned committee volunteers and/or interns.
• Provide weekly staff updates.
• Perform other duties as assigned by the UKC President.

Qualifications & Characteristics:

• High school diploma or higher preferred.
• 2-3 years of experience in nonprofits, social services or leadership requested; community organizing or volunteer management experience highly desirable.
• Proficiency in social media platforms and Google Apps such as Gmail, Google Calendar, Google Hangouts, etc.
• Knowledgeable of volunteer management and its corresponding 3 R’s — recruitment, recognition, retention.
• Excellent interpersonal and customer service skills; strong written and verbal communication skills.
• Self-motivated individual with creative problem-solving skills; detail-oriented and task-focused.
• Ability to organize and prioritize work and meet critical deadlines.
• Displays good judgment, takes initiative and is eager to learn as much as to teach.
• Responsive to direction and feedback; comfortable working in a collaborative environment.
• Personal qualities of integrity, credibility, and a commitment to and passion for UKC’s mission.

Work Environment:

• This position operates primarily in a professional, collaborative office environment that is fully accessible.
• This role uses standard office equipment (e.g., computers, phones, copiers, scanners) during non-race days.
• The position is required to talk, hear, stand and walk, and to handle, feel and reach.
• This role will need to be available to work Saturday race days and potentially other weekend events.

Work Schedule and Benefits:

• 5 hours of work per week (20 total per month) and 5 race days per year.
• $500 per month compensation plus $200 per race day.
• The office is open Monday through Friday, 9 a.m. to 5 p.m. though work is a hybrid of remote and location-based.
• Race day schedules usually last from 5 a.m. to 12:30 p.m., though times will vary depending on needs.
• Occasional early morning or evening meetings plus weekend work depending on event commitments, as well as occasional travel in the Kansas City region.
• UKC currently has 4 races in the spring (March through June) and 1 in the fall (October). This position will be required to be present at all.

Please email a cover letter and resume in PDF format to [email protected]. For more information, call 816-200-0432.